Privacy Policy

Overview

Commercial Kitchens LLC ("we," "us," or "our"), located at 3380 County Rd 160, Millersburg, OH 44654, respects your privacy. This policy explains what information we collect through this website and our communication channels, how we use it, and the choices you have.

Information We Collect

• Information you give us. Your name, business name, phone number, email address, project details, and any files or messages you send us by chat, phone, or email.
• Chat information. Messages you send through the chat widget on this site, along with the contact details you choose to provide in that conversation.
• Technical information. Standard log data such as browser type, device type, referring page, and pages viewed, collected automatically when you visit the site.

How We Use Information

• To respond to your inquiries and prepare equipment quotes.
• To process, deliver, and support orders, including freight coordination.
• To provide customer service, warranty assistance, and parts sourcing.
• To operate, secure, and improve this website.
• To comply with legal, tax, and recordkeeping obligations.

SMS & Text Messaging

If you provide your mobile number to us, you consent to receive text messages from Commercial Kitchens LLC about your inquiry, quotes, orders, deliveries, and customer service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance at any time. Opting out of text messages does not prevent us from contacting you by phone or email about an active quote or order.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with vendors who help us deliver our own messaging and business services is limited to what is required to provide those services, and text messaging originator opt-in data and consent is never shared with any third party.

How We Share Information

We do not sell your personal information. We share information only as needed to serve you or as required by law:

• With manufacturers and freight carriers to quote, order, and deliver equipment.
• With service providers that host our website, email, and chat tools, under confidentiality obligations.
• When required by law, subpoena, or to protect our legal rights.

Cookies & Analytics

This site and its chat widget may use cookies or similar technologies to keep the site functioning and to understand general usage patterns. You can control cookies through your browser settings; disabling them may limit some site functionality.

Data Retention & Security

We keep information for as long as needed to serve you and to meet business and legal requirements, then dispose of it securely. We use reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.

Your Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time. Contact us using the details below and we will respond promptly.

Children's Privacy

This website serves businesses and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. The revised version takes effect when posted, and the "last updated" date above will reflect the change.

Contact Us

Commercial Kitchens LLC
3380 County Rd 160, Millersburg, OH 44654
Phone: (330) 600-8632
Email: sales@commercialkitchensllc.com